Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.
Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.
Meet our team:
Kierstin Esensee is a native of Fredericksburg. She joined the Eye Country team in May 2016 as an Optician. Previously, she worked at several veterinarian clinics and a couple of local hotels developing her communication and customer service skills ensuring client satisfaction.
Kierstin enjoys spending her free time with her two dogs, Finnick and Cassidee, or riding horses. As an animal lover, she highly recommends adopting animals from the local shelter!!
Come by any day between 8 am and 5 pm, and Kierstin can adjust your glasses for the most comfortable fit possible!
Katherine, a native of Fredericksburg attended public school up until 8th grade, then attended Heritage Christian School for 4 years (8th through 11th grade). For her senior year, she decided to finish high school by doing a home school program, by attended Austin Community College for those two semesters.
Katherine studied Anatomy&Physiology as she knew she wanted to be in some kind of medical field. Katherine previously worked at the coffee shop, Java Ranch and following that, she worked at Blanco National Bank as a Teller. Katherine recently sold her horse, but does enjoy riding horses, being outdoors with her four dogs, and playing basketball with her husband. Katherine thoroughly enjoys being a part of the Eye Country team as to we have tons of fun together!
Emily joined our team in February 2017. She grew up in a small town in the panhandle of Texas, but moved to the hill country three years ago with her husband and two children.
During her spare time she loves spending time with her Husband Eric, 4 year old daughter,and 1 year old son at the river, doing crafts, walking their two dogs, or just being outside hanging out. They love going to the mountains every year for some R&R and fishing. Emily loves to bake and has an obsession with snowmen. Emily has 10+ years in varies customer service fields. She is very excited to be working here.
Meghan grew up in Houston where she graduated from the University of Houston with a Bachelor of Science degree in Psychology. She has a background in mental health advocacy and public policy and has a passion for the underserved. She has also worked in the customer service industry and finds people intriguing. Her love of the hill country and small town community drew her to Fredericksburg in Fall of 2016. Meghan enjoys unwinding in her personal time with her dog Aliyah or spending hours star gazing.
Katie joined the Eye Country team in June 2016. She spent 18 years in Houston and studied at Stephen F Austin and Texas Tech University. She has a background of 10+ years of customer service in various fields and management in the wine industry. She moved to Fredericksburg three years ago to find a career and settle down. She feels blessed to be part of such a positive work environment that contributes to a truly great patient experience!
Terri is our friendly receptionist who greets and checks in our patients. Terri joined the team in October 2014. Terri has a long history of great communications and interpersonal skills. She is married to Jerry Wiedenfeld and has 2 sons, 1 daughter and 3 grandchildren. She likes to spend all of her spare time with the grandchildren.
Dawn Smith is a native of Fredericksburg. She has been a part of the Eye Country team since February of 1992 (she was our first employee!). Dawn is our Office Manager and is very fluent in most areas of the business, you may see her in different areas of the practice during your visits. She spends her spare attending various sporting events her kids are involved in. Dawn is also a Hill Country CASA volunteer. She is passionate about advocating for children in the Foster Care system.
Optometric facility, would like to welcome Cynthia Ulibarri to the Eye Country family!
Cynthia is a highly talented Certified Optician with 24 years experience in providing outstanding optical care for patients,working from the prescriptions provided by optometrists and ophthalmic medical practitioners; Cynthia works closely with patients to fit and dispense spectacles and other optical aids. With more than 24 years experience as a Certified Optician, Cynthia has a deep knowledge of the most current lens design techniques, principles, tools and instruments involved in the production of spectacle lenses. Cynthia incorporates creative thinking in aiding patients with creating uniquely customized eyewear to meet each patient’s own unique needs and expectations. Along with her fountain of optical knowledge, Cynthia also has a vast knowledge of vision plans and can assist patients with their vision insurance by checking authorizations for services and filing claims for services.
Cynthia prides herself in taking personalized customer service to the next level, ensuring that her patients within the optical benefit from her knowledge, expertise and commitment to the valued patients that she serves.
Stop in and meet Cynthia, and see for yourself what top of the line services she can help you with!
Brandy Joined our team in December of 2016. She has 15+ years of experience, as a manager in the Dental field and has multiple years of experience in building lasting relationships with patients. She and her husband have decided to reside here in Fredericksburg TX, after many long months of searching for their permanent home.